FAQ



Check out our Intro Video to Wolf Flow here for a brief overview of the software.



Release Notes


Sections:


The Basics


What devices does Wolf Flow operate on?


Currently Wolf Flow only operates on Windows 10 (PCs only). Not sure if you are using Windows 10? Find out here


How do I download Wolf Flow?


After selecting a Wolf Flow subscription, click "Download App" in the menu bar on www.wolfflow.io. Open the downloaded file and follow the instructions on the screen.


The 2 Parts of Wolf Flow


Session View

Session View is your control center to switch quickly between your different Sessions. Access Session View by clicking on the Wolf Flow icon located on your taskbar. (During Beta this was known as the “sidebar” but we have since redesigned the interface).


The Dashboard

You can access the dashboard by click on the Wolf Flow logo in Session View. The Dashboard is where you can edit closed Sessions, adjust your settings, and see your Wolf Flow features.


Learn more here!

Sessions 101


What is a Session?


A Session is a group of your applications, windows and browser tabs that you need for any activity on your computer. A Session allows you store your workflows for later use so your work is only a click away.

Read our blog post to learn how Sessions help maximize your productivity.


What should I create a Session for?


You should create a Session for any activity on your computer that you will need to return to later whether it be daily, weekly or just once in a while. You can save applications and files like Word documents and Excel Sheets, adobe PDFs, browser tabs, Google sheets, etc. Saving your work in to Sessions ensures that you will always find what you need, when you need it.


Some examples of Sessions you could create are:


  • Monthly Reporting:Every month you may need to pull the same report for your manager. Why not put your Excel sheets, chrome tabs, and whatever you need into one place to return to each month?
  • Email & Calendar: Separate your communication channels to maintain your focus while working on important tasks.
  • Clients or Projects:Manage multiple clients or projects? Save each client’s notes and project documents to their own Session to switch between seamlessly.
  • Internal Meetings: Have one place to store everything that is discussed in your company meetings including your notes and any materials that were shared.
  • Vacation Plans:Create Sessions for your personal life too! Don’t let those browser tabs with your vacation plans get lost in your work.
  • Personal Finances:Have multiple bank accounts? Keep tabs for each of them stored in a Session to get a quick view on your finances.
  • Blogs / Articles to read: Instead of having random tabs open you may read or look at “some day”, store them in a rainy-day Session so you know they are there when you have time for them.

How do I create a new Session?

Option 1: Create a Session using Session View. Click here to watch a tutorial.

  • Step 1: Click on the Wolf Flow icon on your taskbar to open Session View.
  • Step 2: Click on the "+Create new" icon on the top of Session View. This will direct you to a new Session and blank workspace to begin working as usual.
  • Step 3: Start you work by opening any windows, browser tabs or applications that you need for the task at hand.
  • Step 4: When completed with your work in that Session, open Session View and under “Current Session” you will see a new untitled Session. Click “save” to name and save the Session, or the “x” to name, save and close the Session.
  • Step 5: Return to this Session at any time in the future right where you left off!

Option 2: Create a Session using the Wolf Flow Dashboard. Click here to watch a tutorial.

  • Step 1: Click "+ Create new Session"
  • Step 2: Type in the "Session Name" >
  • Step 3: Choose a Session color or add to Favorites if you would like
  • Step 4: Select Applications by clicking on the Applications on the right side of the screen. (You can also browse applications on your computer using the link). If you do not know all of the Applications you will need in that Session, just simply select one Application to start with (you cannot create a new Session with no applications).
  • Step 5: Click "Create" to stay in the Dashboard, or "Create and Start" to navigate to the new Session.
  • Step 6: Once in the new Session, you can save new Applications as you go by using the sidebar and click on the save icon in the Active Session.

How do I edit a Session?


To edit an active Session simply modify the applications or files while in the Session. To rename the Session, close the Session and follow the directions below.

To edit an inactive or closed Session, go to the Wolf Dashboard (click on the Wolf Flow logo in Session View) > Recent Sessions > click on the pencil icon to edit. From here you can rename the Session, change resources that are saved, or edit the Session color.



What is the "Home" Session?


Your home Session is where you can do simple tasks that you do not wish to save. Nothing in the home Session will be saved. (For example, use the home Session to access Facebook or to read articles that you won't need to return to later). You can access the home Session by clicking on the "home" icon in the sidebar. Currently, you are not able to save Sessions when working in the Home session.



How do I add a Session to "Favorite Sessions"?


Go to the Dashboard > My Sessions > locate the Session you want to make a favorite and click on the star icon.


Can I have certain Sessions automatically open when I turn on my computer?


Yes. In the Wolf Dashboard go to Settings > Startup > Check "Start Wolf Flow automatically after login to Windows". From here you can turn on the different Sessions you want to have automatically start.


Session View Basics


How to Open Session View


After launching Wolf Flow, click on the Wolf Flow icon on your taskbar. This will open your Session View.


What can I do in Session View?


  • 1. Open the Wolf Flow Dashboard by clicking on the Wolf Flow logo at the top.
  • 2. Go to your "home" Session by clicking on the home icon. "Home Session" will be highlighted in green if you are currently in it.
  • 3. Create a new Session by clicking the "+ Create New" icon. This will direct you to a new Session where you can begin working.
  • 4. View, save or close your "Current Session".
  • 5. View or switch between your “Active Sessions”.
  • 6. View and open your "Recent Sessions" or "Favorite Sessions".
  • 7. Navigate to the Wolf Flow settings.
  • 8. Open the User Guide.
See a tutorial here!

Using Task View with Wolf Flow


Creating a desktop using Task View

Creating a desktop using Task View will create a new Session in Wolf Flow. With the Free Wolf Flow version, if you create a new "desktop" in Task View and you only have 1 Session open, this new desktop will be registered as a Session in Wolf Flow. However, if you have 2 Sessions open already and you create a new desktop in Task View, you will be able to create that desktop, but it will not be tracked in Wolf Flow (therefore, you cannot save this Session to return to later).


Navigating between Sessions in Task View


You can move between your Sessions in Task View if you wish. Wolf Flow will follow your movements between your Sessions.


Using Applications with Wolf Flow


When opening some applications it brings me to a new Session. Why is this happening?


Some applications are built differently allowing for only one instance of it to be open at a time (Slack, Skype, Mail, etc.) We are currently working on a solution to allow for more user control. However, to allow this application to be available in multiple Sessions please follow these steps:

How to show a Window or App in all Sessions


Some windows like Slack or Outlook you may want to show in all of your Sessions. Follow the below instructions:

  • Step 1: Open up the application (ie Slack).
  • Step 2: Click on "Task View" on the taskbar or press Windows + Tab keys simultaneously.
  • Step 3: Locate the application on the screen.
  • Step 4: Right click on the app > click "Show windows from this app on all desktops".
A tutorial can be found here.

Can I have one Word, Excel, or PPT file open in two different Sessions?


Yes, the same Word, Excel, or PPT file can be open multiple times but you will only be able to edit this document in the first Session to open the file. All other Sessions with this file will show the document as a Read only file. If you need to be able to edit a specific file in all Sessions, follow this tutorial or follow the above instructions.


How can I move a window to another Session?

  • Step 1: Open the application (ie Excel).
  • Step 2: Click on "Task View" on the start bar (or press the Windows + Tab keys simultaneously)
  • Step 3: Locate the application on the screen.
  • Step 4, Option 1: Click, drag and drop the application (i.e. the Excel file) into the desktop/Session that you want to move it to.
  • Step 4, Option 2: Right click the application and Select "Move to" and select the corresponding Desktop number for the Session you want to move it to.

Note: Step 4, Option 2 can also be used to create a new Session with a new file that you need seperated from your current work. This is handy for example, if you find articles during research that you want to read at a later date but need to get out of the workspace.

A tutorial can be found here.

When clicking on a hyperlink to a web page, why is it moving me to a different Session?


At this time, clicking on a hyperlink (ie. to an article that was emailed to you) will pull the link open in the last browser you previously had open. Therefore, if the last browser was open in your previous Session, it will bring you to that Session. We recommend first opening up a browser in the Session you are in before clicking on a hyperlink. Or you can use Task View following the steps above to move a window from one Session to another.


Upgrade, Downgrade or Cancel Subscription


How can I uprgrade from Free to Power or Pro?

  • Step 1: Log in to your account: Account Login
  • Step 2: Go to your Account Profile
  • Step 3: Go to Subscriptions > Click desired subscription > Click okay to Enter Payment information
  • Step 4: Enter Payment details and click "Complete Purchase" > Choose Subscription
  • Step 5: Select "Yearly" or "Monthly" and then Select Power or Pro > "Ok"
  • Step 6: Enjoy your new features!

How can I upgrade from Power to Pro?

  • Step 1: Log in to your account: Account Login
  • Step 2: Go to your Account Profile
  • Step 3: Go to "Edit" under Subscriptions > Select "Yearly" or "Monthly" > Select Pro
  • Step 4: Select Okay to the Pop-up and enjoy your new Pro membership!

How can I downgrade?

  • Step 1: Log in to your account: Account Login
  • Step 2: Go to your Account Profile
  • Step 3: Click "Edit" under Subscriptions
  • Step 4: Click desired Subscription with "Monthly" or "Yearly" > Click okay on pop-up to confirm

Note: You can see when your subscription will recur or change under your Order #.

How do I cancel my subscription?

  • Step 1: Log in to your account: Account Login
  • Step 2: Go to your Account Profile
  • Step 3: Go to "Edit" under Subscription
  • Step 4: Turn Recurring payments to "Off". You will have access to your membership until the expiration date under your Order #.
  • Step 5: We howl with sadness! Please let us know how we could have made Wolf Flow more useful for you by sending us a message.

How can I access my Invoices?


To receive your invoice(s), please contact support@wolfflow.io.


Still have questions? Email support@wolfflow.io.